Culver’s, famous for its ButterBurgers and frozen custard, values customer feedback and aims to improve the dining experience through its TellCulvers.com survey. By participating in the survey, customers not only get a chance to share their experiences but also receive a validation code as a reward. This code can be redeemed for a free custard or other promotional offers during your next visit to Culver’s.

If you’ve recently dined at Culver’s and are looking to complete the survey to claim your reward, this guide explains the step-by-step process of getting your validation code and redeeming it.

Step 1: Save Your Culver’s Receipt
The first and most crucial step is to ensure you save the receipt from your recent Culver’s visit. Your receipt contains the survey code required to access the questionnaire on TellCulvers.com. Without this receipt, you won’t be able to start the survey or receive your validation code.

Here’s what to look for on your receipt:

Survey Code: Typically printed near the bottom of the receipt, this code is essential for accessing the survey.
Restaurant Number: The location-specific number ensures your feedback is linked to the correct Culver’s branch.
Date and Time: These details might also be needed during the survey.
Make sure your receipt is valid, as there is usually a time limit (e.g., 48–72 hours) to participate in the survey after your visit.

Step 2: Visit TellCulvers.com
Using your smartphone, tablet, or computer, navigate to the survey page: www.TellCulvers.com. The website is easy to use and guides you through the survey process step by step.

Before proceeding, ensure you have a stable internet connection to avoid losing progress during the survey.

Step 3: Enter the Required Information
Once on the website, you’ll be prompted to enter information from your Culver’s receipt. This includes:

The 18-digit survey code found at the bottom of the receipt.
The date and time of your visit to Culver’s.
Input these details carefully, as any errors may prevent you from accessing the survey.

Step 4: Complete the Survey
After successfully entering your receipt information, you’ll be directed to the survey. The questionnaire typically includes questions about your recent dining experience, such as:

Food Quality: Was your order accurate, fresh, and flavorful?
Customer Service: Were the staff friendly, attentive, and professional?
Restaurant Cleanliness: Was the dining area and restroom clean?
Overall Satisfaction: How would you rate your visit on a scale?
Take your time to answer the questions honestly and provide detailed feedback when possible. Culver’s uses this information to improve its services, so your input truly matters.

Step 5: Receive Your Validation Code
At the end of the survey, you’ll receive a unique validation code on your screen. This code is your reward for participating in the survey and can be used to claim free custard or other offers during your next visit to Culver’s.

Write the validation code on your receipt in the designated area. Keep this receipt safe, as you’ll need to present it at the counter when redeeming your reward.

Step 6: Redeem Your Reward
On your next visit to Culver’s, bring the receipt with the validation code. Inform the staff that you’ve completed the survey and wish to redeem your reward. Depending on the current promotion, you might receive a free scoop of custard or a similar treat.

Important Note: The validation code is valid for a limited time (usually 30 days), so make sure to use it before it expires.

Tips for Completing the Survey and Redeeming Your Code
Keep Your Receipt Safe: Always save your Culver’s receipt if you plan to take the survey. The information on the receipt is crucial for accessing the survey.
Participate Promptly: Complete the survey as soon as possible after your visit to ensure your receipt and survey code are still valid.
Provide Honest Feedback: Your honest opinions help Culver’s improve its services and maintain high standards.
Follow Redemption Rules: Check the terms and conditions for redeeming your validation code, as there may be restrictions on what can be redeemed or combined with other offers.
Why Participate in the TellCulvers Survey?
The TellCulvers survey is more than just an opportunity to earn rewards—it’s a chance to have your voice heard. By participating, you help Culver’s identify areas for improvement and enhance the dining experience for all customers.

Here are a few reasons to take the survey:

Rewarding Experience: Receive a tangible reward, such as free custard, for your time and effort.
Contribute to Improvements: Share your honest feedback to help Culver’s make necessary changes.
Quick and Easy: The survey takes only a few minutes to complete.
Common Issues and Solutions
While the process of completing the TellCulvers survey is simple, you may encounter a few challenges. Here’s how to address them:

Invalid Survey Code:

Double-check the survey code for typos.
Ensure you’re completing the survey within the time limit specified on the receipt.
Lost Receipt:

Unfortunately, without a receipt, you won’t be able to take the survey or claim a reward. Always keep your receipt until after completing the survey.
Technical Issues:

Make sure you have a stable internet connection.
Try using a different browser or device if the website isn’t loading properly.

The TellCulvers.com survey is a win-win opportunity for both customers and Culver’s. While you get to enjoy rewards like free custard, Culver’s benefits from your valuable feedback to enhance its services.

By following the steps outlined above, you can easily complete the survey and receive your validation code. So, the next time you visit Culver’s, save your receipt, participate in the survey, and enjoy your well-deserved treat. Your feedback makes a difference!